Cookie Policy

1. Introduction

This Cookie Policy explains how GoMonio, operated by Tilitoimisto Kipinä Oy ("we," "our," or "us"), uses cookies and similar technologies when you visit gomonio.com or use our financial management platform ("the Service").

Cookies are small data files that a website places on your device. Similar technologies include your browser's local storage and session storage, and scripts that send technical information from your browser to a service provider. In this policy, "cookies" covers all of these.

We do not use advertising or cross-site tracking cookies, and we do not sell data collected through cookies.

This policy should be read together with our Privacy Policy and Terms of Service.

2. Cookies We Use

2.1 Essential Cookies

These cookies are strictly necessary for the Service to work, for example to keep you logged in and to remember your language. They cannot be turned off in our cookie settings.

We also use your browser's local storage and session storage to remember your cookie choices and interface settings, such as theme, timezone, currency, sidebar state and the module you last used. This information stays on your device until you clear it, and is not used for tracking.

Legal Basis: Strictly necessary to provide the Service you have requested. No consent is required.

2.2 Analytics Cookies

We do not currently set any analytics cookies. Our usage analytics (Rybbit, see Section 3.1) is cookieless. If we add analytics cookies in the future, they will only be set with your consent and this policy will be updated first.

2.3 Marketing Cookies (Support and Feedback)

This category controls our customer support and feedback widget, Featurebase (see Section 3.4). The widget is only loaded if you accept this category. We do not use advertising cookies.

Legal Basis: Consent. You can withdraw your consent at any time in the cookie settings.

3. Third-Party Services in Your Browser

The following third-party services run in your browser when you use the Service. Each service may set its own cookies or similar technologies.

3.1 Rybbit Analytics (Cookieless Analytics)

Rybbit gives us privacy-friendly usage statistics for the logged-in application. It does not use cookies or store anything on your device, and it does not track you across websites.

• Where: The logged-in application only
• Data Collected: Pages viewed, referrer, browser and device type, and approximate country. IP addresses are not stored.
• Legal Basis: Legitimate interest (GDPR Article 6(1)(f)) in improving the Service
• Consent Required: No, because nothing is stored on your device

3.2 Paddle (Payments and Subscriptions)

Paddle.com is our merchant of record and handles payments, invoicing and sales tax. Paddle scripts load when you open the checkout and, for paying customers, inside the application to support subscription and payment management (Paddle Retain). Paddle may set cookies for checkout sessions, fraud prevention and payment processing.

• Duration: Varies (session to 1 year)
• Legal Basis: Necessary for the performance of our contract with you
• Privacy Policy: paddle.com/legal/privacy

3.3 Sentry (Error Monitoring)

Sentry collects information about errors and performance problems so we can fix them. It does not set cookies. When an error happens, Sentry receives technical details such as the page, browser, IP address and the identifier of the logged-in user. Data is sent to Sentry's EU region.

• Legal Basis: Legitimate interest in keeping the Service secure and working

3.4 Featurebase (Support Chat and Feedback)

Featurebase provides our support chat, feedback board, roadmap and changelog. The widget only loads if you accept marketing cookies. When you are logged in, we pass your name and email address to Featurebase in a signed token so you do not need a separate account.

• Cookie Names: featurebase-* (session and preference cookies)
• Duration: Session and persistent (for preferences)
• Data Collected: Chat messages, feedback you submit, and your name and email address if you are logged in
• Legal Basis: Consent

3.5 Mailjet (Emails)

Mailjet sends our emails. Mailjet can measure whether emails are opened or links are clicked by using tracking pixels and redirect links in the email. If we use this, it only applies to emails, not to your visits to our website.

• Legal Basis: Legitimate interest in reliable email delivery, and consent for marketing emails

4. Managing Your Cookie Preferences

4.1 Our Cookie Settings

You can accept or reject optional cookies in the cookie banner when you first visit the Service. You can change your choice at any time with the "Cookie Settings" button in the bottom corner of our public pages or, when logged in, in Settings > Notifications & Preferences. If you are logged in, your choice is saved to your account so it applies on all your devices.

4.2 Browser Settings

You can also view, delete and block cookies in your browser settings:

• Chrome: Settings > Privacy and security > Third-party cookies / Site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Settings > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data

4.3 Impact of Disabling Cookies

• Essential cookies: If you block them in your browser, you cannot log in or use the Service
• Marketing cookies: The support chat and feedback widget will not load. You can still contact us by email.

5. Your Rights

You can withdraw your consent for optional cookies at any time. For your other rights regarding personal data, such as access, erasure and objection, see our Privacy Policy.

6. Changes to This Cookie Policy

We update this Cookie Policy when we change the cookies or services we use. When we make changes, we update the "Last Updated" date at the top of this policy. If we start using a new category of optional cookies, we will ask for your consent again.

7. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

• Company: Tilitoimisto Kipinä Oy
• Email: support@gomonio.com
• Support: Contact Support